What is Voice over IP (VoIP)?

Voice over Internet Protocol (VoIP) is a technology that allows you to make telephone calls using an internet (or private network) connection typically over a broadband connection instead of your standard phone line. The technology used in VoIP makes more efficient use of communication channels than your normal telephone, which dedicates a distinct voice channel to each individual conversation that is underway.

PSA ALERT
For Immediate Release

The Death of Analog Phone Systems
FCC Sets Rules for Copper Phase Out

The U.S. Federal Communications Commission has set new ground rules for carriers seeking to replace their old copper telephone networks. The old analog system is expensive for carriers to maintain with parts that are no longer being manufactured, and provide only low-speed data services at cists that are only increasing as more users desert the system. By 2020, carriers like Verizon, AT&T and CenturyLink will no longer be required to maintain these landline infrastructures.

It is STRONGLY recommended for businesses to highly consider transitioning their current telephone system to a Voice over Internet Protocol (VoIP) system. Regardless of your business size, VoIP is surprisingly affordable and flexible technology that offers the same, sophisticated communication tools your enterprise-size competitors already have.

How does it work?

A VoIP handset looks just like a standard phone, but it is connected directly to your router or PC, typically through an Ethernet or USB port. The handset already includes all software necessary to send and receive VoIP calls. It offers a fast and cost-effective way to use Voice over Internet Protocol and generally will save you money in the long run on your monthly bills.

Another option is computer to computer using a Software VoIP Phone, as the term suggests, this involves using software on your computer and an internet connection to contact someone else with compatible software at their computer. If you decide to add this to your VoIP handset, you should keep in mind that your computer will need a microphone, working speakers, a suitable sound card and a fast internet connection. The computer to computer option is just that, an option. You can choose the handset and still be pleasantly surprised and get everything you need.

The software can also be put onto any smart phone, allowing you to make business calls right from your personal phone if you are out of the office.

How can we help you?

We have been working with several local companies assisting with transitioning them off older analog phone service from Verizon and Comcast to Voice over IP services resulting in over 50% savings on their phone bills. Recently the FCC announced new telecommunications regulations requiring telephone companies to give customers at least 6 months’ notice before turning off older analog phone services. We can help your company with transitioning from older analog telephone systems to new Voice over IP solutions that deliver the same quality of service as the current older analog systems.

AT&T and Verizon have confirmed that they plan to discontinue the analog phone service by 2020. The FCC is planning to replace copper with fiber and move their circuit switched networks to fully IP-based platforms. We can provide great quality and value to your business as a provider for your telecommunication needs.

In regards to your additional potential needs, our company specializes in data, voice, and video solutions. These solutions include:

  • Cabling for data, voice, and video networks
  • Video conferencing and a/v presentation room installations
  • Hosted business class, voice, and video services
  • Customer premise installed unified communications technology SIP
  • Enterprise I.T. solutions for companies with multiple office locations
  • Managed network and security services

We will match the right services and technology to enable your company to lower your operating costs while enabling higher productivity. We would be happy to meet with you regarding any of these possible solutions. Our main goal is to familiarize you and our potential customers with the solutions we offer. Contact us if we can get involved in your current communication technologies project and allow us to assist your company with any of these solutions listed above!

10 Benefits of Hosted VOIP
For Small Businesses

  1. MINIMAL ON-SITE SUPPORT NEEDED
    It’s sometimes difficult to get timely service for on-site telephone control hardware, especially for older equipment. Hosted VoIP control hardware is centrally managed and serviced in the cloud. 
  2. INDUSTRY STANDARD TELEPHONES
    Many on-premises systems require proprietary telephones. Hosted VoIP systems use industry phone equipment from vendors such as Polycom and Yealink. This means more availability and lower cost.
  3. NO GEOGRAPHIC CONTRAINTS 
    It’s sometimes difficult to get timely service for on-site telephone control hardware, especially for older equipment. Hosted VoIP control hardware is centrally managed and serviced in the cloud. 
  4. EASY TO CONFIGURE 
    Some older phone systems have to be programmed using a dial pad and a small telephone display. Hosted VoIP systems provide a full browser interface for setting up system and user options.
  5. NO SEPERATE TELEPHONE WIRING
    VoIP phones run on the same cables as business computers. There’s no need to spend money to have a separate set of telephone wires run in an expanded office space or new building. 
  6. CONTINUOUS FEATURE/FUNCTION IMPRO.
    Unlike an on-premises telephone system that can have a relatively static feature set, a hosted VoIP solution is software-driven. This means that valuable new features and functionality are continuously being made available. 
  7. SIMPLIFIED BILLING
    With hosted VoIP, all services, including telephone lines, are one easy to understand invoice. The total monthly costs of a hosted VoIP telephone system do not have to be deciphered, assembled or calculated. 
  8. MORE EASILY ACCESSIBLE SALESPERSON
    Sometimes, missing a phone call can mean missing out on a sales opportunity. Even when outside of the office, a salesperson can forward their desktop VoIP phone extension to their mobile number. 
  9. VALUABLE REPORTING AND ANALYTICS
    Hosted VoIP solutions capture many data points and provide actionable analytics such as inbound call volume by line in hour. Customer service staff can be scheduled appropriately based on call volume.
  10. TELEPHONE PORTABILITY 
    When an employee changes offices, moves to a new location or goes on an extended trip, they can take their phone with them and plug it into any business grade Internet connection.