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Why NOT to Pass VoIP Traffic Through a Firewall 

Emergency-service outages demonstrate the hazards that firewalls can pose to VoIP. In a recent series of incidents, Voice over Internet Protocol (VoIP) phone calls to 9-1-1 systems have been either delayed or blocked entirely by firewalls. This issue highlights the complexities of integrating IP-based call transmission into critical emergency-response network infrastructures.  On June 18th, the […]

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Revolutionizing Connectivity: The Transformative Role of AI in Global Telecommunications 

Revolutionizing Connectivity: The Transformative Role of AI in Global Telecommunications  Artificial Intelligence is changing the way telecommunications companies do business.  Telecommunications systems have become the lifeblood of global commerce and civilization. Reliable, efficient connectivity has never been more crucial. The demand for reliable telecommunications services continues to soar, and as this demand intensifies, so does

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Saving the Lives of Heros: The Vital Role of the Veterans/Military Crisis Line in Preventing Military Suicides 

The 988 system can provide our military service members with the resources to prevent a crisis from becoming a tragedy.  Sergeant John H. understood fighting—the dangers, the enemy, the adrenaline rush, the brotherhood. A combat veteran on this third overseas tour, he was ready to face whatever came at him head-on.  Or so he thought. 

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Empowering Connections: The Rising Role of Women in Telecommunications 

Women’s History Month is the perfect time to spotlight the often-unsung heroines who have shaped our modern telecommunications landscape. As is nearly always the case within rapidly evolving fields, small businesses have emerged as hotbeds of telecom innovation and opportunity, and women have played a crucial role in propelling this extraordinary progress.   Today, we examine

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The Evolution of Emergency Communication: E9-1-1 vs. NG9-1-1 

NG9-1-1 represents a revolution in emergency-communication systems and services.  –Michael Fowler  A few years ago, a harrowing situation unfolded when a witness reported a violent car accident on a busy highway. The caller dialed 911 on his cell phone, automatically activating the existing “Enhanced 9-1-1” (E9-1-1) system. The caller, unsure of where he was on

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Safeguarding Business Continuity 

The Crucial Role of Redundant Connections  – Michael Fowler  Last month, more than 10 million Australians—nearly half the population—were left without mobile and internet service after a network failure at Optus, the country’s second-largest telecommunications provider. The outage caused transport delays, cut hospital phone lines, and shut down payment systems for almost 12 hours, effectively

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Unleashing the Power of SD-WAN: A Short Guide for Businesses 

SD-WAN is Simplifying Network Management and Saving Companies a Fortune  Walmart, Inc., is the world’s largest company and the world’s largest private employer. With eleven thousand stores worldwide, its networking requirements are among the most challenging you can find in the private sector. A few years ago, the retail giant was seeking a better point-of-sale

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The Evolution of Emergency Services: Next-Generation 911 (NG911)

Next-Generation 911 (NG911) represents a monumental leap forward in emergency communication capabilities.  -Michael Fowler Austin resident Sarah Lewis recently found herself in a dire emergency. Home alone, she suffered a severe allergic reaction to food and suddenly couldn’t speak or breathe properly. Unable to make a regular voice call, she quickly texted 911, typing in

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Revolutionizing Healthcare with VoIP Communication Systems 

  VoIP offers the healthcare industry multiple communication options, greater information security, and enhanced care delivery for patients all while keeping your information secure and within HIPAA compliance. -Michael Fowler Effective communication is vital in the healthcare industry, and staying up-to-date with the latest technology is crucial. That’s why healthcare institutions are turning to the

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