Secure Business VoIP Services

What is Voice over IP?

VOIP stands for Voice over Internet Protocol. It is a technology that allows you to make phone calls over the internet instead of using traditional telephone lines. In simple terms, it converts your voice into digital data and transmits it over the internet to the recipient. This means that you can make calls from your computer, smartphone, or any other internet-connected device.

VOIP offers several advantages over traditional phone systems. Firstly, it is often more cost-effective, as it eliminates the need for separate phone lines and reduces long-distance charges. Additionally, it provides greater flexibility and mobility, allowing you to make and receive calls from anywhere with an internet connection.

Some common features of VOIP include call forwarding, caller ID, voicemail, and conference calling. It also supports various multimedia communication methods, such as video calls and instant messaging. Moreover, many VOIP services offer integration with other business tools, such as email and customer relationship management (CRM) systems, enhancing productivity and efficiency.

Overall, VOIP revolutionizes communication by leveraging the power of the internet to transmit voice data, offering more flexibility, cost savings, and advanced features compared to traditional phone systems.

How can we help you?

We have been working with companies, moving businesses to VoIP telephone services, and transitioning them off older analog phone services. Moving from legacy service providers to Voice over IP services resulted in over 50% savings on their phone bills. Recently the FCC announced new telecommunications regulations requiring telephone companies to give customers at least 6 months’ notice before turning off older analog phone services. We can help your company with transitioning from older analog telephone systems to new Voice over IP solutions that deliver the same quality of service as the current older analog systems.

AT&T and Verizon have confirmed that they plan to discontinue the analog phone service by 2020. The FCC is planning to replace copper with fiber and move their circuit switched networks to fully IP-based platforms. We can provide great quality and value as your provider for business telephone services.

In regard to your additional potential needs, our company specializes in data, voice, and video solutions. These solutions include:

We provide business VoIP telephone services that match the right services and technology to help your company reduce operating costs while increasing productivity. Our team of experts will work with you to identify the solutions that best fit your needs. We are committed to helping you become familiar with our solutions and are happy to meet with you to discuss possible options. Our goal is to help you achieve your communication technology goals and project objectives. If you’re interested, contact our business VoIP team to explore how we can work together to implement these solutions and help your business grow.

10 Benefits of Hosted VOIP for Businesses

    It’s sometimes difficult to get timely service for on-site telephone control hardware, especially for older equipment. Hosted VoIP control hardware is centrally managed and serviced in the cloud. 

    Many on-premises systems require proprietary telephones. Hosted VoIP systems use industry phone equipment from vendors such as Polycom and Yealink. This means more availability and lower cost.

    It’s sometimes difficult to get timely service for on-site telephone control hardware, especially for older equipment. Hosted VoIP control hardware is centrally managed and serviced in the cloud. 

    Some older phone systems have to be programmed using a dial pad and a small telephone display. Hosted VoIP systems provide a full browser interface for setting up system and user options.

    VoIP phones run on the same cables as business computers. There’s no need to spend money to have a separate set of telephone wires run in an expanded office space or new building. 

    Unlike an on-premises telephone system that can have a relatively static feature set, a hosted VoIP solution is software-driven. This means that valuable new features and functionality are continuously being made available. 

    With hosted business VoIP from our company, all telephone services, including telephone lines, are on one easy to understand invoice. The total monthly costs of a hosted VoIP telephone system do not have to be deciphered, assembled or calculated. 

    Our hosted business VoIP solutions capture many data points and provide actionable analytics such as inbound call volume by line in hour. Customer service staff can be scheduled appropriately based on call volume.

    Sometimes, missing a phone call can mean missing out on a sales opportunity. Even when outside of the office, a salesperson can forward their desktop VoIP phone extension to their mobile number. 

    When an employee changes offices, moves to a new location or goes on an extended trip, they can take their phone with them and plug it into any business grade Internet connection.
Upgrade to our service and experience the convenience of having your business line on-the-go.

Benefits from Using a Texting Capability from Your Business Number

  • Send promotional texts with the latest offers and deals.
  • Keep your personal number private.
  • One solution for messages and calls.
  • Gives your clients an extra way to reach you.
  • Benefits those who are hard of hearing.
  • Increases productivity.

    SMS has higher open rates!

Research reveals that 68% of phone users check their phones regularly for messages. Other websites report SMS read rates at over 90% compared to an email read rate of only 20%. With SMS messages being short, and it only takes a couple of seconds to read, will surely play a part in higher open rates. When carried out correctly, it has massive customer engagement which would otherwise be missed.

Keeping You Fully Secure

At Netmaker Communications we use encryption and sophisticated firewall technology to ensure your calls are safe from hackers listening in, making your business class Voice over IP services fully secure. Contact us today and make sure your business is protected with our secure telephone services!